Smoove Call

Overview

Smoove Call is a no-code platform for building, configuring, and deploying AI voice agents that handle phone-based business operations automatically. The platform targets businesses that want to automate inbound support calls, run outbound lead generation campaigns, and manage appointment scheduling without building a custom telephony stack or hiring developers. Voice agents are configured through a visual interface rather than code. Industry-leading latency under 600ms makes conversations feel natural rather than robotic. Agents operate 24/7 and handle multilingual interactions, which matters for businesses serving diverse customer bases across time zones. Over 100 integrations connect Smoove Call to popular CRMs, calendars, and business tools, so data flows automatically without manual entry. Live function calling lets agents retrieve real-time customer data or trigger business processes mid-conversation. When a query exceeds the agent's scope, calls transfer to a human agent automatically. For businesses currently paying for human call center staff or struggling with missed calls, Smoove Call positions itself as a cost reduction tool that maintains service availability around the clock.

Features

• No-code agent builder -- Configure AI voice agents using a visual interface without writing code
• Sub-600ms latency -- Responses fast enough that callers don't perceive a robotic delay
• Inbound call handling -- Manage customer support, FAQ resolution, and query routing automatically
• Outbound calling -- Run cold call campaigns, follow-ups, and proactive customer outreach at scale
• Appointment scheduling -- Book and confirm appointments during live calls with calendar integration
• Lead qualification -- Screen and score inbound leads through structured conversational flows
• 100+ integrations -- Connect to CRMs, calendars, helpdesks, and business tools out of the box
• Live function calling -- Retrieve dynamic customer data or trigger business processes mid-call
• Human agent transfer -- Escalate calls to live agents with full conversation context when needed
• Multilingual support -- Handle calls in multiple languages for diverse customer bases
• 24/7 availability -- Voice agents run continuously without shift scheduling or staffing overhead
• Call transcripts and summaries -- Automatically log conversation outcomes to connected tools
• Custom voice and persona -- Configure agent voice style and conversational tone to match your brand

Best For

Sales teams that want to automate outbound prospecting and lead qualification at scale, Service businesses that take high appointment volumes and want to stop losing calls to voicemail, Customer support operations looking to handle routine inquiries without additional headcount, Agencies building AI voice automation solutions for multiple business clients, E-commerce and healthcare businesses needing 24/7 multilingual phone coverage

How It Works

Set up a Smoove Call account and use the visual builder to configure your AI voice agent. Define the agent's purpose — inbound support, outbound cold calling, or appointment booking — and provide it with a knowledge base, script structure, and escalation rules. Connect your phone number through Smoove Call's telephony layer or bring your own carrier. Integrate your CRM or calendar so the agent can look up customer records and book appointments in real time during calls. Once deployed, the agent handles incoming and outgoing calls according to your configuration. It responds to callers with natural-sounding speech at sub-600ms latency, retrieves live customer data when needed, and transfers calls to human agents when situations require it. Call recordings, transcripts, and outcome summaries feed back into your connected tools automatically. Adjustments to agent behavior are made in the visual builder without code changes.