Verifast

Overview

Verifast is an AI sales chatbot built specifically for Shopify and e-commerce stores. It goes beyond basic FAQ handling to actively sell: engaging visitors in real-time conversations, recommending products based on browsing behavior, recovering abandoned carts, and qualifying leads, all in 100+ languages. With a perfect 5.0 rating from 73 reviews on the Shopify App Store, Verifast has proven its ability to increase conversions for online stores. The chatbot acts as a virtual salesperson that works 24/7, guiding customers from product discovery through checkout without human intervention. What differentiates Verifast from generic chatbots is its sales-first approach. While it handles support queries capably, the primary design goal is revenue generation. AI nudges, personalized recommendations, cart recovery flows, and customizable conversation paths are all optimized to move visitors toward purchase decisions.

Features

• AI product recommendations -- Suggests products based on browsing behavior and conversation context
• Cart recovery -- Automatically engages customers who abandon their cart with personalized messages
• 100+ language support -- Sells and supports in over 100 languages without manual translation
• 24/7 operation -- Works around the clock without human staffing for continuous sales coverage
• AI nudges -- Strategic conversation prompts that guide visitors toward purchase decisions
• Lead generation -- Captures visitor information and qualifies leads through conversational flows
• Customizable bot UI -- Match the chatbot appearance to your store branding and design
• Custom AI flows -- Design conversation paths for specific products, promotions, or customer segments
• User insights -- Analytics on visitor behavior, conversation patterns, and conversion metrics
• Seamless agent handover -- Transfer complex conversations to human agents with full context preserved
• AI pop-ups -- Trigger targeted pop-up messages based on visitor behavior and page context
• Shopify native integration -- Deep integration with Shopify for real-time product and inventory data
• Voice AI -- Supports voice-based customer interactions for hands-free conversational commerce
• Store locator -- Helps customers find physical store locations through the AI chat interface
• AI quiz -- Guides visitors through personalised product discovery quizzes to match them with the right product

Best For

Shopify store owners wanting to increase conversion rates with an always-on AI sales assistant, E-commerce brands selling internationally that need multilingual customer engagement at scale, Growing DTC brands that cannot staff 24/7 live chat but need real-time customer engagement, Online retailers with large catalogs where product discovery and recommendation are critical to sales

How It Works

Install the Verifast app from the Shopify App Store and connect it to your store. The AI automatically trains on your entire product catalog, learning descriptions, pricing, inventory, and categories. Configuration takes minutes. When a visitor arrives on your store, Verifast engages them based on their browsing behavior. If someone lingers on a product page, the chatbot might offer a comparison or highlight a feature. If a cart is abandoned, it triggers a recovery conversation. For undecided shoppers, it asks qualifying questions and narrows down recommendations. All conversations happen in the customer''s preferred language across 100+ options. The AI handles common support queries (shipping, returns, sizing) alongside sales conversations. When a query exceeds the AI''s scope, it seamlessly hands off to a human agent with full conversation context.

Frequently Asked Questions

How is conversation defined?

A conversation is a unique visitor identified from cookie based tracking. AI stores the memory of the user interaction for up to 30 days.

What is a conversation session?

A conversation session includes any number of messages exchanged between AI and a user in a 30 day period. In essence 1 conversation = 1 user.

What add-on features are available?

Add-on features: Live agent handover at $30/month; Dedicated account manager at $45/month; Custom integration at $60/month.

What is the main difference between the two fixed paid plans?

The Support plan enables the AI to fulfill the role of an adept support agent: answer queries, give recommendations and create leads. The Sales plan transforms the AI into a rockstar sales agent that drives online conversions.

Which plan should I choose?

If you are a store with greater than 30K visitors per month, the most popular Sales plan is the best. If you have a small team size and wish to outsource support, select the Support plan. For any custom requirement, book a call.

How do smart nudges drive conversion?

Just like a good salesperson uses hooks during the pitch, AI invokes nudges such as discounts, reviews and product benefits to close purchase or push.

How do nudges proactively minimise cart abandonment?

Verifast AI monitors the state of the visitor during an interaction. With contextual nudges and pop-ups, the AI engages with them and reduces abandonment.

When does the 7 day free trial start?

The 7 day free trial starts as and when the Verifast AI Shopify app is downloaded.

How do I cancel my subscription?

If you wish to cancel your subscription, you just need to notify us at [email protected]. The billing will stop immediately.