Droxy AI

Paid | B2B & Client Tools

Overview

Droxy AI is a no-code platform that lets businesses build, deploy, and monitor reliable AI agents designed to act as customer-facing employees. Trusted by over 30,000 businesses, Droxy replaces repetitive support workflows by giving companies an AI agent that responds instantly to customer inquiries, qualifies leads, handles phone calls, and delivers personalized experiences at scale. The platform supports deployment across website chat widgets, WhatsApp, Instagram, Discord, Messenger, and phone. Agents are trained on a business's own knowledge base, which can include documents, URLs, Google Drive content, and transcribed audio. Droxy supports multiple leading AI models, including GPT-4o, Claude 3.5 Sonnet, Claude 3.5 Haiku, Gemini Flash 1.5, and Gemini Pro 1.5, giving teams flexibility over which model powers their agent. Built-in analytics let teams review all conversations, export data, and run automatic AI-powered contact and conversation analysis. The platform also includes ecommerce features for Shopify, appointment scheduling, lead collection, email handoff, and custom API integration via Zapier or the Droxy API.

Features

  • Custom Knowledge Base: upload PDFs, web pages, YouTube videos, and Google Drive content to train the agent
  • No-Code Setup: build and deploy an AI agent in minutes without writing any code
  • Multi-Channel Deployment: deploy to website, WhatsApp, Instagram, Discord, Messenger, and voice channels
  • Human Handoff: transfer conversations to a live agent seamlessly when needed
  • Lead Collection: AI qualifies and collects lead information from conversations automatically
  • Appointment Scheduling: agent books appointments and handles scheduling directly in chat
  • Shopify Integration: connects to product catalog for e-commerce recommendations and Q&A
  • Voice AI: handles inbound voice calls with the same trained knowledge base
  • White-Label Options: remove Droxy branding and use your own domain and appearance
  • Automatic Conversation Analysis: AI surfaces patterns in customer questions for product insights
  • Google Drive Sync: automatically updates the knowledge base when connected Drive documents change
  • Comment Replies: AI responds to social media comments on connected channels automatically
  • API and Zapier Integration: connect Droxy to any workflow via API or Zapier automation

Best For

SMBs needing 24/7 automated customer support without a large support team, SaaS companies building an AI assistant trained on their documentation and help content, Agencies deploying white-label chatbots for clients across multiple industries, Businesses that want lead qualification and appointment booking automated across website and social channels

How It Works

Getting started with Droxy involves three main steps. First, you build your agent by feeding it a knowledge base, which can include website URLs, uploaded documents, Google Drive files, and transcribed audio or video. Droxy tokenizes and indexes this content so the agent can retrieve accurate answers. Second, you configure the agent's behavior, appearance, and which AI model it should use, selecting from GPT-4o, Claude 3.5 Sonnet, Gemini Pro, and others depending on your plan. Third, you deploy the agent to any supported channel, such as a website widget, WhatsApp, Instagram, Discord, Messenger, or phone number. Once live, the agent handles incoming customer messages, qualifies leads, books appointments, replies to social media comments, and can transfer to a human agent when needed. The analytics dashboard lets you monitor all conversations in real time, export data, and review AI-generated summaries of contacts and conversation trends.

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